Say goodbye to lost WhatsApp messages and buried emails. Track pending tasks, assign actions, monitor deadlines and resolve issues systematically — with a dedicated reference number for every request, all in one structured portal.
From task assignment to real-time deadline tracking, CCG Support Tickets keeps every action item organised, transparent and accountable. Sign in to access your dashboard and manage your tickets.
Every request has a reference number of its own, so it can be quoted, searched and followed up. No more scrolling a WhatsApp thread for the message that mattered.
A ticket belongs to a person and carries a due time. Nobody has to guess who is dealing with it, and nobody has to remember to chase it.
A task past its due time reads as an SLA violation on its own. The board says what is late without anybody flagging it.
HR, Marketing, Stock, Fraud & Risk, Repairs and the rest each have their own queue and their own response time. A request goes to the department, not to a person who might be on leave.
Attach a screenshot, a quote or a signed form. Notes and checklists stay with the request, so the next person does not have to find the email.
Whoever raised it and whoever owns it are both emailed when a ticket is raised, handed over or finished. The planning calendar shows what is due, months ahead.
Sign in to see what is on your desk, what is due today, and what is waiting on somebody else.